Riverbank Solar are your very own IT Department and 24/7 Help Desk
We have 20 years’ experience with IT Support for all sizes of companies and we have it running like clockwork
Support
How We provide you Support?
Riverbank Solar will take care of every aspect of your IT from Windows servers to email to complex databases. Our expertise does not stop at supporting your network, we also look after your desktops, laptops, tablets and mobiles as well as any end user IT queries. Our managed IT department are ready to help – wherever and whenever you need us. By operating a shared service model and automating a lot of our back-end administration we promise we can save you money on your current IT spend.
Our bespoke service is designed to fit your business IT requirements. We are your IT department and helpdesk, working around the clock to keep your systems and computers online. We ensure every device is up to date with the latest security software and we operate an incident response team 7 days a week. If you already have an IT team – we give you additional expertise and support if you require it.
Why choose us
We know how important your business growth is and so we’re on hand to make sure you have the right capacity and technology to grow without worrying about cost or downtime.
We protect your network by using a 2-level firewall system and preventing hackers (or competitors) from access your network and business data. Our goal is to keep your team and data secure from spam, phishing, harmful content or any other online security threats.
Let us make sure your computers are always up to date and safe from threats by taking care of all updates and patches. You will get the latest features and the best performance from your hardware.
Providing strong security for your network and devices
You always get the latest software and patches
As we operate 24/7 we can make sure the updates do not interrupt your business or employees! This is an other great value we offer by not imposing any out of hour’s fees EVER
We run our own Scottish based 24/7 help desk and will take the headaches and expense out of running your IT.
About Us
Technical Support
Every single file, backed up
Riverbank Solar make sure your data is always secure by constantly backing it up. That also means that if the unexpected happen we can remotely restore any file to your users at any time – getting them working again quickly.
We keep your mobile and tablet data SAFE
By leveraging the latest technology available Riverbank Solar keep your iOS and Android devices safe, no matter how new (or old) they are. We do this by securing the key business data even on an employee owned device. No matter where your staff are they can access critical company data security. If a tablet or phone is lost/stolen – we can wipe it remotely to ensure any business secrets remain safe! We also make sure all devices are encrypted to comply with GDPR and any other regulations that your business needs to adhere to.
Support
We Support you
24/7 monitoring and pro-active support
From our Glasgow Network Operations Centre, we monitor your computers, servers, printers, and internet connections – EVERYTHING! By doing this we fix problems before you know about them. We don’t sit for you to report a problem, we fix them to prevent interruptions.
Cutting edge and personal service
We have a bespoke tool that instantly alerts you and the dedicated account team to any issues your team report allowing you to get a view on how well our service is delivered. We ensure that your issue is resolved within your agreed response time. Our commitment is to respond quickly and efferently with a root cause fix.
Managed IT
We make sure your entire IT system is covered from mobile devices to windows updates to firewall walls, content blocking and spam control. By working in the background our engineering team keep your network safe and secure allowing you to get on with running your business.
TESTIMONIALS
What People Are Saying
Riverbank Solar, are smart, intuitive, structured and analytical thinkers who provides great advice and valuable support – always in a cheerful and positive manner.
Doug C – Scottish Enterprise
Riverbank Solar are a highly knowledgeable, enthusiastic and reliable IT infrastructure provider. Riverbank show in depth knowledge of Windows Infrastructure encompassing both servers and windows workstations as well as TCP/IT networking.
Ragnar Storm – Hewlett Packard
IT experts who talk in everyday language and very helpful. Riverbank Systems offers a wide range of IT services and I have always found them approachable and quick to react.
Nigel Temple – Vauxhall Motors UK
Our company have used Riverbank Systems for over 6 years. They provide prompt, efficient and cost effective solutions to our IT challenges. When we engage with Riverbank Systems we always feel like they are part of our team.
Katie – MindStore (Jack Black)
We have used Riverbank Solar Limtied for many IT services across a number of companies that I have been involved with. They are dedicated professionals who always delivers results in a timely manner.
Dougie Craig – GJF Birmingham
Consistently supplied a high level of service and available 24/7. I would recommend them to anyone looking for an expert service provider.
Peter – Rock Business Serivces Ltd
Riverbank Solar are highly skilled Windows and Networking Consultants. I had the privilege of working with them at a client where they showed they had strong technical skills; installing and configuring advanced Windows servers and Clusters. Riverbank are highly committed, motivated and always ready to face new challenges. I would recommend they are a great asset any organization.
Ponnusami S – Sweeney Kincaid
Our Partners
GET IN TOUCH
Your journey to high quality and low cost IT starts with a FREE IT Audit. We explore all of your network leaving no stone unturned. Contact a friendly expert now to find out how we can help.